Vybe Networks Inc.

Integrated Online Solutions

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Civil Subpoena Policy

  1. Disclosure of Customer Information: Vybe Network's Privacy Policy forbids the disclosure of customer account and personal information except in limited circumstances, including:
    1. with express permission from the customer;
    2. when required or permitted by law; and
    3. to comply with legal process properly served on Vybe Networks or one of its affiliates by court order and/or law enforcement.
  2. Request Notice: If you seek the identity or information related to a Vybe Networks customer in connection with a civil legal matter, you must fax, mail, or serve Vybe Networks with a valid subpoena or court order. Please send your request to:
      Vybe Networks Inc.
      401 Bay Street, Suite 2702
      Toronto, Ontario
      Canada M5H 2Y4
      Fax: 1-866-695-2204
    Please do not send these requests by email. We will confirm via email, fax, telephone or mail the acceptance of this information and will respond in due process.
  3. Fees: Vybe Networks is entitled to get reimbursed for professional services associated with complying with the civil process and will invoice the person or entity submitting the civil subpoena, court order or any request for information pertaining to the compliance of this request. Payment must be made within thirty (30) days from the receipt of the Vybe Networks invoice. Instructions for payment will be provided on the invoice.
    The fee structure is as follows (all prices are in CAD dollars and applicable taxes will be charged in addition to the fees below):
      Research or Discovery: $100/hour
      Courier Service: Billed at cost
      Copies: $0.50 per page
      Disks or storage devices: $25 per unit
  4. Notice to Customer and Response Time: Upon receipt of a valid civil subpoena or court order, Vybe Networks will promptly notify the customer whose information is sought via email or mail, where permitted by law, to allow for a customer response.
  5. Email Policies: Vybe Networks will not produce the content of an individual email address or email content, unless under direct court order or in limited circumstances. Please be advised that Vybe Networks email servers do not retain deleted or sent email. Vybe Networks reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Vybe Networks email address is related to pending litigation or underlying subpoena.

Good Words
from our Clients

I have been a customer of Vybe Networks since the early 90's and have had my professional website designed, housed and managed by them since the early 2000's. Vybe Networks also houses and manages my LMS system which is critical to my business. I recently added an automatic backup of all my critical personal and business information on my computer to the Vybe Cloud system. It is now time for me to offer my thanks to Vybe and all the personnel for making all my digital needs so seamless and easy.

I am a professional instructor in the financial industries. I am neither a computer expert nor do I have any knowledge of programming.

Based on Vybe Networks ability to create a site that is dynamic and, at the same time simple and easy for me to update the information on the site to keep it current. I can update this information myself, using the tools provided by Vybe. This allows me to be current without any wait time for a programmer to make changes.

When I have ever needed to access one on one help from Vybe they are always responsive and very efficient. Even when there have been unavoidable interruptions in any of my services with Vybe, they find solutions and get things back on track faster than any other services I must deal with.

Thanks to all the people at Vybe Networks for making my digital world simple and stable over these many years. I anticipate many more years of service with Vybe Networks.

Monica C.