Vybe Networks Inc.

Integrated Online Solutions

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity


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2019-07-18 - Email blacklisting issues

Recently one of our users had his site hacked and it was used to spew spam. Although we quickly identified the problem and blocked it by then we were listed in on an email blacklist.

I have requested that our IP be delisted but the blacklister told us that it would be at least 48 hours before we were cleared.

As that was way too long for email to be held I thought that I would try a trick to get the email flowing. Unfortunately that failed and caused all queued email to bounce with strange errors.

The good news is that nothing was thrown away. The email that was blocked was returned to you so all you have to do is send it again. It will go back into our queue and wait for the listing to clear.

Please note that not all email was blocked. Some sites ignored the listing or ran their own traps that are able to be cleared faster. If you did not receive a bounce then you can assume that your email was sent just fine.

At this time I am hesitatnt to try to debug the trick as it might cause email to bounce again. I think that we just have to ride it out. I am discussing with the blacklister to see if we can't speed up the process but they don't seem to be interested in working with us.

We apologize for the inconvenience but we are dealing with a situation that is out of our control. We will continue to monitor the situation.


Good Words
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I have been a customer of Vybe Networks since the early 90's and have had my professional website designed, housed and managed by them since the early 2000's. Vybe Networks also houses and manages my LMS system which is critical to my business. I recently added an automatic backup of all my critical personal and business information on my computer to the Vybe Cloud system. It is now time for me to offer my thanks to Vybe and all the personnel for making all my digital needs so seamless and easy.

I am a professional instructor in the financial industries. I am neither a computer expert nor do I have any knowledge of programming.

Based on Vybe Networks ability to create a site that is dynamic and, at the same time simple and easy for me to update the information on the site to keep it current. I can update this information myself, using the tools provided by Vybe. This allows me to be current without any wait time for a programmer to make changes.

When I have ever needed to access one on one help from Vybe they are always responsive and very efficient. Even when there have been unavoidable interruptions in any of my services with Vybe, they find solutions and get things back on track faster than any other services I must deal with.

Thanks to all the people at Vybe Networks for making my digital world simple and stable over these many years. I anticipate many more years of service with Vybe Networks.

Monica C.