Vybe Networks Inc.

Integrated Online Solutions

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity


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2012-10-25 - Problems with email

We have had an email stoppage twice, once yesterday and once this morning. We are investigating this to try to find out the cause. We do notice some heavier than usual attacks on the system which may be related.

To mitigate the attacks we have enhanced our intrusion detection. We can't actually describe all the steps we have taken publicly as we don't wish to give attackers any more information than we have to. However, we can say that the system has been locked down so that only the required services are open and we have further identified sites that we felt can be safely locked out of even that.

We have also upgraded the operating system to the latest stable version. We are currently upgrading all the third party programs as well. This has resulted in some temporary instability while dependant systems are removed and reinstalled. You may have noticed a bit more spam today due to this. Also, the web mail clients were momentarily down.

Please note that during these problems no email has been lost. There may have been some periods where we were unable to receive email from both our users and outside systems sending to our users but if we accepted email it was eventually delivered. If we were unable to accept an email destined to you while we were down it would have been retried later and accepted so it may have been delayed but not lost.

We will continue to monitor this situation and take whatever steps we need to in order to keep your email flowing. We apologize for any inconvenience this morning may have caused.


Good Words
from our Clients

I have been a customer of Vybe Networks since the early 90's and have had my professional website designed, housed and managed by them since the early 2000's. Vybe Networks also houses and manages my LMS system which is critical to my business. I recently added an automatic backup of all my critical personal and business information on my computer to the Vybe Cloud system. It is now time for me to offer my thanks to Vybe and all the personnel for making all my digital needs so seamless and easy.

I am a professional instructor in the financial industries. I am neither a computer expert nor do I have any knowledge of programming.

Based on Vybe Networks ability to create a site that is dynamic and, at the same time simple and easy for me to update the information on the site to keep it current. I can update this information myself, using the tools provided by Vybe. This allows me to be current without any wait time for a programmer to make changes.

When I have ever needed to access one on one help from Vybe they are always responsive and very efficient. Even when there have been unavoidable interruptions in any of my services with Vybe, they find solutions and get things back on track faster than any other services I must deal with.

Thanks to all the people at Vybe Networks for making my digital world simple and stable over these many years. I anticipate many more years of service with Vybe Networks.

Monica C.