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2010-09-22 - Problems with Bell and email
Today a number of Vex.Net clients who connect through Bell were
having problems with email. According to one of our clients they
had an unspecified problem sometime after noon. We don't know
exactly what happened but it appears that authenticated connections
to email were failing.
While the problem was fixed by approximately 1:15 this afternoon, some clients were still experiencing problems. This was due to an intrusion detection system running on Vex.Net. If you were on Bell and had multiple users making secure connections you may have triggered this system within the half hour. If so then our system would have blocked your IP address for the balance of the day.
The problem seems to have been resolved and we have removed the blocking system for the balance of the day so that users inadvertently blocked will be able to get their email.
from our Clients
I have been a customer of Vybe Networks since the early 90's and have had
my professional website designed, housed and managed by them since the early
2000's. Vybe Networks also houses and manages my LMS system which is critical
to my business. I recently added an automatic backup of all my critical
personal and business information on my computer to the Vybe Cloud system.
It is now time for me to offer my thanks to Vybe and all the personnel for
making all my digital needs so seamless and easy.
I am a professional instructor in the financial industries. I am neither a
computer expert nor do I have any knowledge of programming.
Based on Vybe Networks ability to create a site that is dynamic and, at the
same time simple and easy for me to update the information on the site to
keep it current. I can update this information myself, using the tools
provided by Vybe. This allows me to be current without any wait time for
a programmer to make changes.
When I have ever needed to access one on one help from Vybe they are always
responsive and very efficient. Even when there have been unavoidable
interruptions in any of my services with Vybe, they find solutions and get
things back on track faster than any other services I must deal with.
Thanks to all the people at Vybe Networks for making my digital world simple
and stable over these many years. I anticipate many more years of service
with Vybe Networks.