News
Return to list
2013-12-09 - DSL Outage
If you get DSL from us you may have experienced an outage on Saturday
night, December 7, 2013. Details are sketchy so far but we have been
informed that this was a general Bell issue affecting at least 886 DSL
Resellers province wide.
The problem was an I/O card failing in a "multi-service edge router"
that also acted as a fancy fibre switch. The card needed to be
replaced, and then all the fibre needed to be reconnected. The
description of the device (edge router) and number of Resellers
affected shows it was in a deep network position for the Wholesale DSL
infrastructure. The outage also affected the Business HSA DSL products,
as well as customers who had fibre connections through us.
One customer had a degradation in speed after service was resumed. If
this is happening to you please try resetting your ADSL modem. If you
still have a problem then contact support@Vex.Net so that we can look
into it.
Good Words
from our Clients
I have been a customer of Vybe Networks since the early 90's and have had
my professional website designed, housed and managed by them since the early
2000's. Vybe Networks also houses and manages my LMS system which is critical
to my business. I recently added an automatic backup of all my critical
personal and business information on my computer to the Vybe Cloud system.
It is now time for me to offer my thanks to Vybe and all the personnel for
making all my digital needs so seamless and easy.
I am a professional instructor in the financial industries. I am neither a
computer expert nor do I have any knowledge of programming.
Based on Vybe Networks ability to create a site that is dynamic and, at the
same time simple and easy for me to update the information on the site to
keep it current. I can update this information myself, using the tools
provided by Vybe. This allows me to be current without any wait time for
a programmer to make changes.
When I have ever needed to access one on one help from Vybe they are always
responsive and very efficient. Even when there have been unavoidable
interruptions in any of my services with Vybe, they find solutions and get
things back on track faster than any other services I must deal with.
Thanks to all the people at Vybe Networks for making my digital world simple
and stable over these many years. I anticipate many more years of service
with Vybe Networks.
Monica C.
