Vybe Networks Inc.

Integrated Online Solutions

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity


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2013-12-09 - DSL Outage

If you get DSL from us you may have experienced an outage on Saturday night, December 7, 2013. Details are sketchy so far but we have been informed that this was a general Bell issue affecting at least 886 DSL Resellers province wide.

The problem was an I/O card failing in a "multi-service edge router" that also acted as a fancy fibre switch. The card needed to be replaced, and then all the fibre needed to be reconnected. The description of the device (edge router) and number of Resellers affected shows it was in a deep network position for the Wholesale DSL infrastructure. The outage also affected the Business HSA DSL products, as well as customers who had fibre connections through us.

One customer had a degradation in speed after service was resumed. If this is happening to you please try resetting your ADSL modem. If you still have a problem then contact support@Vex.Net so that we can look into it.


Good Words
from our Clients

I have been a customer of Vybe Networks since the early 90's and have had my professional website designed, housed and managed by them since the early 2000's. Vybe Networks also houses and manages my LMS system which is critical to my business. I recently added an automatic backup of all my critical personal and business information on my computer to the Vybe Cloud system. It is now time for me to offer my thanks to Vybe and all the personnel for making all my digital needs so seamless and easy.

I am a professional instructor in the financial industries. I am neither a computer expert nor do I have any knowledge of programming.

Based on Vybe Networks ability to create a site that is dynamic and, at the same time simple and easy for me to update the information on the site to keep it current. I can update this information myself, using the tools provided by Vybe. This allows me to be current without any wait time for a programmer to make changes.

When I have ever needed to access one on one help from Vybe they are always responsive and very efficient. Even when there have been unavoidable interruptions in any of my services with Vybe, they find solutions and get things back on track faster than any other services I must deal with.

Thanks to all the people at Vybe Networks for making my digital world simple and stable over these many years. I anticipate many more years of service with Vybe Networks.

Monica C.