Vybe Networks Inc.

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Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity

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2011.10.29 Vex troubles

I assume by now that everyone has noticed the fact that Vex has been down. Now that it is partially up I can get this email out to explain it. Someone was able to hack the shell server and maliciously wiped out the system. Unfortunately that took out the user directories as well as everything else. I am currently restoring from backup. It should be complete by morning. As your directory is restored your web site should come back up. As for the shell server that will take a little longer. I have it at home now and I will wipe it and build from scratch. However I am considering not restoring it to the same level as before. I need to make it much more secure than it was and that means restricting services. There will definitely be no telnet or ftp. And I am even contemplating retiring shell. It's a nice service but there are reasons that hardly anyone offers it. We'll see. Meanwhile, the one service that shell performed up to now is FTP to upload your web sites. I will look into a better way of doing that. In the mean time if you need to update your site just email me the modified files and I will install them for you. I am sorry for the troubles and hope to be fully functioning again very soon.
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I have been a customer of Vybe Networks since the early 90's and have had my professional website designed, housed and managed by them since the early 2000's. Vybe Networks also houses and manages my LMS system which is critical to my business. I recently added an automatic backup of all my critical personal and business information on my computer to the Vybe Cloud system. It is now time for me to offer my thanks to Vybe and all the personnel for making all my digital needs so seamless and easy.

I am a professional instructor in the financial industries. I am neither a computer expert nor do I have any knowledge of programming.

Based on Vybe Networks ability to create a site that is dynamic and, at the same time simple and easy for me to update the information on the site to keep it current. I can update this information myself, using the tools provided by Vybe. This allows me to be current without any wait time for a programmer to make changes.

When I have ever needed to access one on one help from Vybe they are always responsive and very efficient. Even when there have been unavoidable interruptions in any of my services with Vybe, they find solutions and get things back on track faster than any other services I must deal with.

Thanks to all the people at Vybe Networks for making my digital world simple and stable over these many years. I anticipate many more years of service with Vybe Networks.

Monica C.